The Baltic Institute of Finland
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Table of Content
Preface
Introduction
Guidelines for Training Designers and Supervisors
Terms and Definitions

TERMS AND DEFINITIONS

by Simo Isoaho and Mikko Koskensyrjä

Continuous improvement Taking actions in order to prevent the problems to occur ever again; a ongoing process of striving excellent performance. Continuous improvement is a common element of many management systems and risk management.

EXAMPLE:

A company plans to reduce its consumption of electricity by 10% this year by installing automatic switches to lighting – previously the lamps were on all day whether there was anybody working or not. Next year the company plans to reduce another 10% of its electricity consumption by replacing some old-fashioned machines with newer ones that consume less. On third year, the electricity consumption can still be reduced by 10% if the company installs energy-saving lamps and replaces the electric heating used in some facilities with district heating. Instead of taking all measures at once, the company decides take several steps in order to improve its environmental performance.

Eco-efficiency
To produce more from less.

EXAMPLE:

A plastic company used to discard approx. 20 % of its products because they did not pass the strict quality inspection. Later, the company bought a crusher and can use discarded and crushed products as its raw material. Now the company buys plastic 20% less than before and is more eco-efficient.

Environmental aspect
An element of an organisation's activities, products or services that can interact with the environment (ISO 14001).

EXAMPLES:

Emissions to air; discharges to water; solid and other wastes; contamination of land; use of land, water, fuels and energy and other natural resources; discharges of thermal energy, noise, odour, dust, vibration and visual impact; effects on different parts of the environment and ecosystem.

Environmental audit
An independent assessment of a facility's compliance to policies, practices, and controls. ISO 14010 definition: a systematic, documented verification process of objectively obtaining and evaluating evidence to determine whether specified environmental activities, events, conditions, management systems, or information about these matters, conform with audit criteria, and communicating the results of this process to the client.

Environmental condition indicator (ECI)
Indicator that describes the status of the environment within company's influence. See also 'indicator'

EXAMPLES:

Noise levels; odour; concentrations of specific substances in water, air, soil or specific animal or plant species; land use (area); population of particular plant species; incidence of specific diseases in regional inhabitants

Environmental communication
Environmental communication is an interactive process in which the company gives and receives information of its environmental performance and the condition of the surrounding environment.

Environmental management
Systematic control and management of the impact of human activity on the natural environment.

Environmental management system (EMS)
Standardised or widely known method for environmental management.

EXAMPLES: ISO 14000 and EMAS

Environmental performance
How the company is performing related to environment.

Environmental performance indicator (EPI)
Indicator used to measure the magnitude of the environmental aspects, or how the company manages them. EPIs be divided to management performance indicators (MPI) and operational performance indicators (OPI). See also 'indicator'

EXAMPLES:

MPIs include e.g. number of achieved objects and targets in EMS, number of audit findings, savings achieved through reduction in resource usage, prevention of pollution or waste recycling environmental investments, number of inquiries or comments about environmentally related matters.

OPIs include e.g. material and energy inputs, operational efficiency and product and waste outputs.

Environmental risk
Defined hazard that can cause adverse effect on the environment. See also 'risk'

Functional Unit
Fixed reference point for the life cycle assessment; either specific amount of products or the service provided by the product.

EXAMPLE:

A company produces lawn mowers. The reference unit can be one lawn mower (product) or mowing 100 m2 lawn for one year (service). If the lawn mower can cut 15.000 m2 of grass during its life time and we need to cut the grass 30 times a year, the service of mowing 100 m2 lawn for one year requires 30*100/15.000 = 0,2 lawn mowers. If the lawn mower is motored, the service requires also petrol and lubrication oil. Selecting service instead of a product makes it easier to compare different products that provide similar services, e.g. motored and manual lawn mowers or even a goat.

Hazard
Source of potential harm, or situation with potential for harm

EXAMPLE:

Hazardous chemicals are hazard sources, whether they are used by the company or not. Handling hazardous chemicals is an example of hazardous situation.

Indicator
Exact measurement of a phenomenon with a precise unit of measurement.

EXAMPLE:

Annual grain production in a specified area. Unit of measurement can be selected to be e.g. tons/year, US$/year, or % (with this year's production (tons) as the nominator and the reference year's production (tons) as the denominator).

(Environmental) Life cycle
Consecutive and interlinked stages of a product system, from raw material acquisition or generation of natural resources to the final disposal (ISO 14040). Life cycle links the different physical sequences of the unit processes of a product together.

EXAMPLE:

Product's life has four stages:

  1. the material stage,
  2. manufacturing stage,
  3. the use stage and
  4. the disposal stage.

Linking the material and energy inputs and outputs for each stage provides the life cycle of the product.

Life cycle assessment
Compilation and evaluation of the inputs, outputs and the potential environmental impacts of a product system throughout its life cycle (ISO 14040). Analysis covering every stage and every significant environmental impact of a product from the extraction and use of raw materials through to the disposal of the product

Risk
Combination of the probability, or frequency, of occurrence of a defined hazard and the magnitude of the consequences of the occurrence (BSI 1991)

EXAMPLE:

The company stores several bottles of acetylene. If the temperature in the storage rises considerably, the bottles could explode. The temperature could rise to the required level if a district heat pipe bursts. The probability of district heat pipe eruption is very small but the consequences could be very serious: many people could be killed in the explosion and the fire would destroy the whole storage area.

There are also other hazards sources that could make the acetylene bottles to explode, e.g. mishandling and collision with a truck. If the probability of these other hazard sources and the magnitude of their consequences are estimated, they can be called risks.

Risk management
Process to eliminate undesired effects — such as accidents, damages, injuries, losses and interruptions — by creating a protective shield over the company's property, personnel, know-how and business relations

Sustainability or Sustainable development
Development that meets the needs of the present generation without compromising the ability of future generations to meet their own needs (Our common Future, 1987)

Quality
Products and services that meet or exceed customer expectations (Soin 1998)

Shareholder
Owner of company's shares

Stakeholder
Person or group that has an interest in the company, e.g. customer, employer, employee, shareholder, neighbour, authority, NGO (non-governmental organisation), bank, insurer, or supplier. About the same as interest group (ISO 14001)

SWOT analysis
A technique used to create strategy by identifying Strengths, Weaknesses, Opportunities and Threats of the subject

Total quality
Fulfilling and exceeding all the stakeholder expectations toward product and service quality, efficient operations, safety and environmental issues

Total quality management (TQM)
Systematic control and management of company's total quality

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